COVID-19: What you need to know

In these uncertain times, the safety and well being of our patients and employees remains our top priority.  As the Coronavirus continues to affect our communities, we want to share some helpful information and policies that we have adopted to help keep our patients and employees healthy and safe.

We are closely following guidelines from the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO).

Health officials say the best steps to avoid contracting COVID-19 are to:


1) Wash your hands often with soap and water. Lather for at least 20 seconds every time. If no soap is available, use an alcohol-based hand sanitizer with at least 60 percent alcohol.


2) Avoid touching your eyes, nose or mouth. Germs are often spread when a person touches something that is contaminated with germs and then touches his or her eyes, nose or mouth.


3) Cover coughs and sneezes with a tissue, or the bend of your elbow, not your hands.

4) Use the nearest waste receptacle to dispose of the tissue after use.


5) Avoid contact with sick or affected individuals.


6) Clean and disinfect surfaces that are frequently touched, such as your mobile phone.


7) Stay home when you are sick. 





Following CDC guidelines, the following policy is being implemented immediately at PARS Neurosurgical Associates:


1) All patients with a scheduled appointment will be contacted prior to their appointment will be informed of our policy and asked the following questions:


Have you traveled outside of the United States or been to California, New York, Florida, Washington State, Massachusetts, Louisiana or Washington DC within the last thirty (30) days or have you been in contact with someone who has?


If the answer is “yes”,  the appointment will be canceled and rescheduled at a future date.

Are you experiencing a cough, a temperature or other respiratory symptoms OR have recently lost your sense of taste / or smell?


If yes, the patient will be encouraged to stay home or if they feel they need to be tested for the coronavirus, they can be instructed to contact the health department or local emergency room.

2) Be advised that PARS staff will be taking all patient's temperature when they arrive at their appointment.

If a patient presents with an elevated temperature and has traveled outside to identified hot spots in the last 30 days or been in contact with anyone who has traveled to identified hot spots OR has an elevated temperature and has symptomatic signs of respiratory issues, they will be designated as a Patient Under Investigation.  PARS will contact the health department for further guidance that may include testing or admission to the ER.

3) )Patients will also be advised to limit the number of people accompanying them to their appointment to one (1). Anyone accompanying a patient will be subject to this policy.


West Virginia Hotline

The West Virginia Department of Health and Human Resources has launched an informational hotline to address public and medical provider questions and concerns regarding COVID-19. The toll-free hotline – 1-800-887-4304 – is available 24/7 to provide accurate information about COVID-19, the risk to the public, and the state’s response.

COVID-19 resources

Centers for Disease Control and Prevention (CDC):